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General conditions of use ans sale

PRESENTATION


Chauffeur golden Island is EIRL is headquartered in Hyeres, registered in the Trade and Companies Register of La Valette du Var in the number 81465682300014 (hereinafter the "Company"). VAT number: FR 94814656823. The company provides moving services in the transport vehicle with driver operated exclusively by reservation, immediately or in advance ..
These Terms constitute the contract by which the company offers and ensures the service and apply to orders placed by the customer vehicles from the company by telephone, via the Internet at www.chauffeurdesilesdor.com
By using this service, the customer acknowledges and accepts all these terms and conditions.


1.0 PURPOSE OF THE SERVICE


The company provides a transport service and provides its customers passenger cars with driver or a taxi if the client wishes. It is registered in the register of operators of passenger cars with driver under the number 81465682300014 and subject to the provisions of articles L 231- 1 to L231-4 of the Tourism Code and Decree No. 85-891 of 16 August 1985>


2.0 BOOK A VEHICLE


The customer is informed of the proposed vehicle is a unique model (sedan). For now, the company is unfortunately not able to offer in linking with specific vehicles for the disabled.
The Service is open daily, 24 hours / 24, and is accessible only by reservation in advance.


2.1 CONDITION PRECEDENT


The race book via the website is subject to prior acceptance by the customer of these Terms and Conditions.


2.2 STAGES OF THE RESERVATION


To book, the client connects to the site by typing its reservation It informs the various fields related to the desired path (starting place, possibly a place of destination, type of car). Failing Intelligence place of departure, the order process will not succeed. If you enter a destination, the company offers a price to perform the requested trip. The client is free to accept or reject the offer proposed by the company; if he accepts, he must have previously assured that all information displayed conform to the desired path.
In the absence of entry of a destination, the reservation can not be completed ..
The company transmits the driver responsible for the daily commute the control elements.


2.3 RESERVATION IN ADVANCE


The customer can book a vehicle from the company before the date and starting time of the race concerned. The deadline may be up to 1 month up to at least 30 minutes before the scheduled departure time.
The customer indicates the date, time and place of departure, possible intermediate stages and the final point of arrival, the other possible features of the race (complementary indication of the place of appointment, etc.) and the full name of the passenger.
Depending on the number of orders already on the date and time chosen, the company reserves the right to refuse orders additional advance.
The Company records the order and considers the search of the vehicle, without making an immediate booking a vehicle at the time of the order. The research vehicle is performed in the hour before the scheduled departure time, depending on the starting point, and traffic conditions.


2.4 BOOKING DEPARTURE OF AN AIRPORT


When booking, the customer must specify the airport, the date of the race, and the flight number.
The estimated time of landing and the arrival terminal, may vary by flight conditions and the airport authority can be informed but are not contractual.
The responsibility of society can not be held liable for incorrect information given by the Client (incomplete flight number, date of error), or in case of erroneous information relating to the reference flight for running, transmitted by the Service Information of the airport concerned.


2.5 RESERVATION BY TELEPHONE


The telephone ordering service is 24h / 24, 7 days 7 by means of a call to a "non-premium" number (cost of a local call from a landline).


2.6 RESERVATION BY THE WEBSITE


The customer can make an order online via the website www.chauffeurdesilesdor.com.
Online booking redirects from validation to a secure site Paypal .. No additional charge is levied by the company on the fare, apart from any additional costs due to the waiting time of the passenger by the driver starting point.


2.7 OBLIGATION OF THE CUSTOMER


After confirming the reservation, the customer must present himself at the agreed day and time scheduled.
The customer will receive an email and / or SMS confirmation.
If the driver waiting, waiting fee in the amount determined under section 5, it will be automatically charged beyond a period of 8 minutes.
In case of non-presentation of the Customer, the driver is deemed free to leave after a 18 minute waiting period.
The client undertakes to behave in the vehicle as a good family man.
In case of deterioration of equipment or vehicle attributable to the Customer, the Company him turn invoices the costs of remediation of the vehicle or equipment changes.
The passengers, adults and children, are required to fasten their seatbelts. A fine is incurred by those at fault during a check by the police.
For safety reasons it is forbidden to smoke and to transport flammable, explosive, corrosive or toxic. Failure to comply with this stipulation liability of the Customer and the passenger. The Company then reserves the right to any appeal.
Luggage must be placed in the trunk of the vehicle. Luggage remain the sole responsibility of the Customer. No luggage may be awarded to the driver. The driver may refuse baggage whose weight or dimensions are excessive and those he considers detrimental to the safety of transport.
Any modification of the specifications of the originally scheduled run and pay in advance via the website (waiting, parking, extra stop, change of address ...) will result in additional fees that are charged to the customer directly from the driver.


2.8 OBLIGATIONS OF THE COMPANY


The service offered by the company consists of the provision of search of an available vehicle matching the customer's reservation. The company is thus held to an obligation of means and implements all its best efforts to find a vehicle available to the Customer as soon as possible.
Upon receipt of the Customer's request, in case of seizure of the place of destination, the company is committed to providing an offer indicating the fare ..
If the customer accepts the offer, the company agrees to send him a confirmation of the Order by mail and / or SMS.


3.0 CANCELLATION OF BOOKING


All cancellation conditions are defined in these Terms and Conditions.
If the vehicle is already at the place of departure to the time of cancellation, the race will be entirely due to the company. If the customer has not canceled the order before the arrival of the vehicle, the passenger does not show up instead of starting where the driver or the company calls the customer on the phone, the full value of the controlled race is billed at customer.
 The customer retains the right to cancel the Order 3 hours before the actual start time of the race. In this case the entire amount of the fare will be refunded. But otherwise he is liable to have the full amount of the race to society.


4.0 CONFIDENTIALITY-PRIVACY


These Conditions are subject to the provisions of Law No. 78-17 of 6 January 1978 on computers, files and freedoms.
The customer has a right to access, rectify and delete personal data concerning him on request addressed to the company ..
The company informs the customer on the use made of personal data concerning collected through the use of the site
The company may disclose to third parties customer details for the purpose of using the site, including the driver. The Customer has of course the right of opposition (by any means, including regular mail sent to the company) for the transfer to third parties for marketing purposes any personal information held on them.
The customer accepts that the Company reserves the right to record and preserve, for evidentiary purposes, all information relating to connections, such as data on journeys and personal details of the Customer.


5.0 WITHDRAWAL FEES


The waiting fee is € 0.45 including VAT per minute and will be paid in addition to the driver.


6.0 PAYMENT


Payment can be made directly on the site via the secure Paypal site, or directly from the driver by a terminal bank cards or cash.


7.0 ISSUE OF INVOICE


Once the reservation is paid online or reserve by phone with the Central, the company sent to the client by e-mail, an invoice directly to the email address he has communicated when booking.


8.0 EXECUTION TRANSERT


8.1 SCOPE OF TRANSFER


The transfer begins at the customer's mounted in the vehicle's driver and ends at the descent of the customer of the same vehicle.


8.2 CUSTOMER CARE


The driver may refuse to support the client. If such refusal results from customer behavior (drunk, presence of an animal weighing more than 8 kg and not placed in a cage, danger to safety of the driver and the vehicle, etc.) or incorrect information transmitted by the client.


9.0 QUALITY COMMITMENT


9.1 REGULATORY COMPLIANCE


The company is committed to the drivers and the vehicles comply with the regulations in force concerning the operation of passenger vehicles with drivers.


9.2 INSURANCE


The company is guaranteed by a reputable insurance company covering the risks associated with its business in accordance with the law.
Passengers are considered third parties vis-à-vis the driver, and are covered for all the bodily, material and immaterial they may incur subsequent to a traffic accident and unlimited for personal injury since the rise in the vehicle until the descent, except for damage caused by their fault.


10.0 LAW AND JURISDICTION

 

These Conditions are subject to French law.
Disputes between traders will be subject exclusively to the Commercial Court of Toulon.